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MPS Contact Billing

Complete solution for print management with subscription services

Features
  • Equipment Management

    • Complete track of equipment from procuring to selling and customer location.

    • Assigning unique Equipment ID for better tracking.

    • Linking multiple details kinds to equipment such as lease details, meter contacts, physical location etc.

  • Service Contract Management

    • Managing service contract.

    • Ability to manage multiple billing frequency (month, quarterly, semi annually and yearly).

    • Auto renewal feature to avoid contract expiry.

    • Managing equipment’s covered services details for better customer experience.

    • Yearly increase (% age, fix amount) in contact billing records.

    • Service contract Addendum.

    • Service contract Addendum.

  • Pool Management

    • Link multiple printers / equipment's in pool to reduce cost.

    • Adding multiple pools of different contracts in master pool to get more optimize cost.

  • Meter Management

    • Capability to record meter readings for equipment’s.

    • Tendency to integrate meter collection process with any external API to get automatic readings .

  • Invoice Management

    • Single screen for managing multiple service contract invoices.

    • Auto generation of subscription invoices based on contract schedule.

    • Auto generation of usage / overage invoices based on meter count.

    • Generate bulk invoices with single job.

  • Revenue Allocation

    • Capability to allocate / distribute revenue on cost center.

    • This feature enable our customer to manage P&L statement for their cost centers.

  • Alerts and Notifications

    • Alerts and notification can be generated to notify user about critical information e.g., contract expiry, contract overdue, meter reading delays etc.

  • Integrated with Microsoft Dynamics 365 field service

    • Organize and track of resolution of customer complains.

    • Complete more services calls per technical per week.

    • Provide accurate account and equipment history to the field technician.

Why Lobster?

We simplify your digital journey, making cutting-edge technology accessible and manageable for all. Partner with Lobster Digital for complex digital challenges and deep dive into solutions that ensure success.

  • 3 offices
  • 10 Years Experience
  • 100+ Experts
Standards & Compliance
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